The Right Approach is Imperative
It is extremely common for indoor air quality investigations to be conducted improperly. Most individuals who are not experienced with this type of assessment follow up indoor air quality complaints with little to no communication with building occupants, and perform sampling too early in the process. They conduct sampling that is not hypothesis based, resulting in time and money being spent in areas that do not typically resolve the air quality complaints.
A clear and thorough process is critical to conducting a proper and effective investigation, and this is especially true in union and safety committee environments. All relevant information must be gathered in the right way, with a specific risk communication strategy and an open, transparent process. The details of the complaints must be evaluated, the nature and details of symptoms must be understood and the building and its systems must be properly studied before a project-specific, hypothesis-based sampling plan is carried out.
Failure to conduct investigations according to this type of process commonly fosters skepticism and resentment among those experiencing symptoms, and among other building occupants. This can seriously undermine future efforts to resolve the indoor air quality complaints, and can result in an ongoing perception of air quality issues in the building even after efforts are made to improve it.
A History of Results
We have an excellent track record of applying our proven and thorough process to IAQ investigations, and have performed numerous investigation projects that resulted in both improved air quality, and a positive perception of the process among building occupants.